Love It or Leave Light™ Guarantee
Your comfort and satisfaction matter deeply to me. That’s why I offer the Love It or Leave Light™ Guarantee to all first-time clients.
If you don’t love your session, you won’t be charged the full rate. Instead, you’ll just need to fill out a survey to help me improve my services and only cover a small fee to honor the time, care, and supplies used.
Once the survey is submitted, you’ll be refunded the difference—no awkward conversations, no hard feelings. This is my way of removing the risk—so you can relax, try something new, and focus on how your body feels without pressure.
🙏 The Appreciation Policy
At BodyBar24, we believe in a future where massage therapists can be empowered to focus on their craft by being paid fairly for their time, skill, and care without relying on tips. We do not and will not ask for them.
However, if you feel moved to show extra gratitude, you’re welcome to do so—but only if you choose to bring it up. There is no expectation or pressure. A review, a referral, or simply your continued support means the world to us and helps us build a new standard where we’re working for “impact,” not “tips.”
Thank you for helping us create something new, starting now.
Cancellation Policy: Simple, Fair, Respectful
Life happens—we get it. But so does preparation, and your appointment time is reserved just for you. Here’s how we handle last-minute changes:
- Less than 48 hours’ notice? The full session fee will be charged.
- But! You’ll have one chance to use that fee as a credit within 2 weeks—or even gift it to a friend or family member if you’re unable to use it yourself.
- If that rescheduled session is missed or canceled, the credit is forfeited.
No reasons needed. No judgment. No stress.
This approach keeps things fair, honors everyone’s time, and helps create a space that’s grounded in mutual respect—not guilt trips or awkward convos.
Card on File Requirement: To ensure smooth booking, a card on file will be required. This helps us hold appointments responsibly and respect everyone’s time.
Membership Cancellation Policy
Your BodyBar24 membership is valid for 12 months from the date of purchase. All massage sessions included in your membership can be used anytime within those 12 month or they’re forfeited.
Memberships are non-refundable and do not automatically renew by default. However, to ensure uninterrupted access to your benefits, you will receive a 30-day renewal reminder via email. (If you wish to automatically renew, be sure to mark it on the form you fill out.)
If you wish to cancel your membership at the end of the term, you must provide written notice (email is fine) before the renewal date.
Otherwise, your membership will cancel automatically.
Need help?
We’re here to support your self-care journey — contact us at contact@bodybar24@gmail.com or call/text at: 832-276-6415 for questions.